Confidential client · posted 30 Oct 2026
Account Manager – US & EU
Manage and grow Client’s customer relationships across the US and EU markets. Own the customer journey from onboarding through renewals, ensuring customers achieve value from Gumlet while identifying cross-sell and upsell opportunities.
Skills required
- 1–3 years of experience in Account Management
- Customer Success or B2B SaaS.
- Experience in SaaS
- IT
- CPaaS
- Media/Video Technology or a similar technology environment preferred.
- Strong communication and relationship-management skills.
- Customer-first mindset with a strong sense of ownership.
- Ability to understand technology products and translate customer needs into solutions.
- Comfortable working with US and European customers/time zones.
- Commercial mindset with the ability to identify and develop expansion opportunities.